In an effort to reduce waste, all parts of the hide are used in the creation of every piece. There will be slight color and grain variations as well as, small imperfections. The leather will darken and age over time and use, which will only enhance the natural beauty of this material. Our leather is sourced ethically and is vegetable- tanned by artisan tanners in Italy.
You can learn more about the process here.
To clean your bag, wipe away any dirt or dust with a soft cloth. Try to avoid prolonged exposure to sun or water.
We recommend stuffing your bag with tissue and storing it in an upright position to retain the shape of the bag.
Use a leather conditioner to maintain the softness and luster of your bag. We recommend Smith's Leather Balm. Use a clean cloth and apply in gentle circular motions. Start with a small dollop and work your way around the bag.
We offer a 7 day exchange policy from the time you receive your item. If you are not completely satisfied, we will happily exchange it for another item. This does not apply to custom orders.
Any items shipped to us for exchanges will be covered by the customer.
Please email us at firstname.lastname@example.org for more details.
We are happy you're getting some good use out of your handmade bag!
We will repair any stitching or hardware for free. Email us for more information.
After your order has been processed, we will send you an email confirmation containing the tracking number for your package. If you are having trouble locating your tracking information from your email, please go directly to USPS.com to track your package.
Please be on the lookout for your package. If your package is lost or stolen, please contact us via email ASAP at , so that we can try to help you locate it. Archive Goods is not liable for lost packages once they have left our facility.